Faqs

ADOBE CC 4-MONTH SUBSCRIPTION

• You can start using it by logging in with the email and password you received.
• Supports 2 devices.
• No device changes are allowed.
• The email address must not be changed.
• You can change the password.

ADOBE CC 14-DAY PRODUCT SUBSCRIPTION

• You can start using it by logging in with the email and password you received.
• If you receive a verification code, you can log in to your email with the same password and retrieve the code.

ADOBE CC 3-MONTH SUBSCRIPTION

• Log in to the Adobe Creative Cloud desktop application using the email address provided to you (only the email address is provided, no password is sent) (it will not ask for a password). # Not from the browser #
• When you log in, it will ask for confirmation, which you can receive via WhatsApp.
• After logging in, if it asks for your profile, click on the box at the top. (IMPORTANT)
• Device changes are not possible.
• Applications accessed via a browser (e.g., Express) are not included.
• Artificial intelligence is only available as generative fill credit. Firefly and other artificial intelligences are products not included in the Creative Cloud package.

Note: Adobe Creative Cloud is compatible with both MacOS and Windows.

ADOBESTOCK INSTRUCTIONS

• You must log in to stock.adobe.com using the email and password you received. If it asks for a session type during login, select the bottom one (personal).
• If a verification code is requested at first login, you can obtain your verification code by logging into webmail.digitalicense.com with the same email and password. (You must complete your work within 48 hours, as email access will not be available afterwards!)
• It is recommended that you use your credits in the Adobestock product within 2 weeks.
• Do not change the account email or delete the email. This is prohibited.

PHONE ACTIVATION INSTRUCTIONS:

• Make sure your computer is connected to the internet and up to date.
• Right-click on the "This PC" icon on the desktop → go to "Properties".
• In the screen that opens, find and click on "Change product key" or "Enter license key" option.
• Enter your license key in the box.
• It is normal to receive error code 0xc004c008 at this stage.
• Close the error screen and type "Run" in the Start menu to open Run.
• Type SLUI 4 in the Run window and press Enter.
• Select a random region in the window that opens and click next.
• A long installation ID (ID number) will appear.
• Go to aka.ms/aoh in your browser, log in with your account and open the Windows activation option.
• Enter the long numbers (installation ID) displayed on your computer in the spaces on the site and follow the instructions.
• The system will give you a confirmation code. Take a photo of this code and then enter it in the boxes on your computer in order.
• Complete the activation after entering the codes.
• If it gives an error after entering the code, it will be licensed when you close and reopen.

Phone Activation Compensation Situation:

If you receive a 0xC004C060 error on phone activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

ONLINE ACTIVATION INSTRUCTIONS:

• Before starting the process, make sure your computer is connected to the internet and all updates have been made.
• Right-click on My Computer and click properties.
• Find and click the "Change product key" or "Enter license key" button.
• Enter the license key in the box and complete the activation.

Online Activation Compensation Situation:

If you receive a 0xC004C060 or 0xC004c008 error on online activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

Attention:

Only error codes 0xC004C060 - 0xC004c008 are license related. No other error codes are product related. No compensation will be provided for different error codes.

PHONE ACTIVATION INSTRUCTIONS:

• Make sure your computer is connected to the internet and up to date.
• Right-click on the "This PC" icon on the desktop → go to "Properties".
• In the screen that opens, find and click on "Change product key" or "Enter license key" option.
• Enter your license key in the box.
• It is normal to receive error code 0xc004c008 at this stage.
• Close the error screen and type "Run" in the Start menu to open Run.
• Type SLUI 4 in the Run window and press Enter.
• Select a random region in the window that opens and click next.
• A long installation ID (ID number) will appear.
• Go to aka.ms/aoh in your browser, log in with your account and open the Windows activation option.
• Enter the long numbers (installation ID) displayed on your computer in the spaces on the site and follow the instructions.
• The system will give you a confirmation code. Take a photo of this code and then enter it in the boxes on your computer in order.
• Complete the activation after entering the codes.
• If it gives an error after entering the code, it will be licensed when you close and reopen.

Phone Activation Compensation Situation:

If you receive a 0xC004C060 error on phone activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

ONLINE ACTIVATION INSTRUCTIONS:

• Before starting the process, make sure your computer is connected to the internet and all updates have been made.
• Right-click on My Computer and click properties.
• Find and click the "Change product key" or "Enter license key" button.
• Enter the license key in the box and complete the activation.

Online Activation Compensation Situation:

If you receive a 0xC004C060 or 0xC004c008 error on online activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

Attention:

Only error codes 0xC004C060 - 0xC004c008 are license related. No other error codes are product related. No compensation will be provided for different error codes.

PHONE ACTIVATION INSTRUCTIONS:

• Make sure your computer is connected to the internet and up to date.
• Right-click on the "This PC" icon on the desktop → go to "Properties".
• In the screen that opens, find and click on "Change product key" or "Enter license key" option.
• Enter your license key in the box.
• It is normal to receive error code 0xc004c008 at this stage.
• Close the error screen and type "Run" in the Start menu to open Run.
• Type SLUI 4 in the Run window and press Enter.
• Select a random region in the window that opens and click next.
• A long installation ID (ID number) will appear.
• Go to aka.ms/aoh in your browser, log in with your account and open the Windows activation option.
• Enter the long numbers (installation ID) displayed on your computer in the spaces on the site and follow the instructions.
• The system will give you a confirmation code. Take a photo of this code and then enter it in the boxes on your computer in order.
• Complete the activation after entering the codes.
• If it gives an error after entering the code, it will be licensed when you close and reopen.

Phone Activation Compensation Situation:

If you receive a 0xC004C060 error on phone activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

ONLINE ACTIVATION INSTRUCTIONS:

• Before starting the process, make sure your computer is connected to the internet and all updates have been made.
• Right-click on My Computer and click properties.
• Find and click the "Change product key" or "Enter license key" button.
• Enter the license key in the box and complete the activation.

Online Activation Compensation Situation:

If you receive a 0xC004C060 or 0xC004c008 error on online activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

Attention:

Only error codes 0xC004C060 - 0xC004c008 are license related. No other error codes are product related. No compensation will be provided for different error codes.

PHONE ACTIVATION INSTRUCTIONS:

• Make sure your computer is connected to the internet and up to date.
• Right-click on the "This PC" icon on the desktop → go to "Properties".
• In the screen that opens, find and click on "Change product key" or "Enter license key" option.
• Enter your license key in the box.
• It is normal to receive error code 0xc004c008 at this stage.
• Close the error screen and type "Run" in the Start menu to open Run.
• Type SLUI 4 in the Run window and press Enter.
• Select a random region in the window that opens and click next.
• A long installation ID (ID number) will appear.
• Go to aka.ms/aoh in your browser, log in with your account and open the Windows activation option.
• Enter the long numbers (installation ID) displayed on your computer in the spaces on the site and follow the instructions.
• The system will give you a confirmation code. Take a photo of this code and then enter it in the boxes on your computer in order.
• Complete the activation after entering the codes.
• If it gives an error after entering the code, it will be licensed when you close and reopen.

Phone Activation Compensation Situation:

If you receive a 0xC004C060 error on phone activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

ONLINE ACTIVATION INSTRUCTIONS:

• Before starting the process, make sure your computer is connected to the internet and all updates have been made.
• Right-click on My Computer and click properties.
• Find and click the "Change product key" or "Enter license key" button.
• Enter the license key in the box and complete the activation.

Online Activation Compensation Situation:

If you receive a 0xC004C060 or 0xC004c008 error on online activation Windows products, you can get compensation by submitting your Order ID, Key and Screenshot.

Attention:

Only error codes 0xC004C060 - 0xC004c008 are license related. No other error codes are product related. No compensation will be provided for different error codes.