DELIVERY POLICY
All products purchased through lisansmarketi.com are within the scope of digital content. No physical shipping is provided. Our delivery processes operate as follows:
1. Delivery Time
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Instant Delivery: Products in stock and integrated into our automated system (Windows Keys, Office Licenses, Game Codes, etc.) are sent automatically by the system as soon as the payment is confirmed.
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Manual Delivery: Products requiring stock checks or special activation are delivered within 5 to 60 minutes, depending on order volume.
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Outside Working Hours: For orders placed between 00:00 and 09:00, delivery is prioritized starting from the beginning of morning working hours.
2. Delivery Method
The license key, download link, or activation details you purchased are delivered in two ways:
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E-Mail: A detailed information email is sent to the address provided during the order. (Please check your Spam/Junk folder.)
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Customer Panel: By logging into our website, you can access your codes at any time under the "My Orders" or "My Digital Licenses" tab.
3. Delivered Content
With your purchase, you will receive the following:
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Product activation key (License Key).
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Official download links for the product (e.g., Microsoft, Adobe, or the respective manufacturer's official site).
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Step-by-step installation and activation guide.
4. Post-Delivery Support
For codes that do not reach your email address or for any technical issues you encounter during activation, you can contact us via [Your Email Address] or through the Live Support line on our website. Our technical team will resolve your issue as quickly as possible.
5. Cancellation and Refund Policy
Since digital licenses are single-use products delivered instantly, cancellations or refunds are not possible once the code has been dispatched. However, a full replacement or refund is guaranteed if the provided code is found to be technically faulty or invalid.